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Travel FAQs
Travel Tips |
As part of CI Travel's continuing mission to provide our customers with excellent service before, during and after their travel, we have compiled the following tips to help you stay in the holiday spirit while traveling this season. Traveling By Air | Traveling By Car | Traveling With Children | Traveling With Pets Book tickets and accommodations in advance. It's no surprise that airline seats and hotel rooms sell out quickly during the busy Holiday season. Often, even weeks before the usual travel rush begins, rental cars and other transportation services to and from the airport also become unavailable. For this reason ground transportation should be arranged well ahead of your actual travel time. If advance planning is just not possible, last minute travelers need to be as flexible with their schedule as possible. Consider flying during non-peak hours or using a connecting flight or alternate airport to decrease the risk of transportation problems at your destination. Lessen the risk of missing your flight. During the Holiday season airport parking lots are overcrowded and slow moving. Avoid parking problems altogether by leaving your car in an off-site parking lot and taking a shuttle. You, and your luggage, will be dropped right at the door without wasting your precious vacation time on endless circling of the parking lot. Program your cell-phone with the toll-free service numbers of your travel agent, airline, hotels, credit cards and car rental companies. If something goes wrong you won't have to join long lines of other disgruntled passengers. Instead you’ll have your travel agent or the company's customer service department on speed-dial to quickly get the help you need. Pack a picnic and lots of water. Faced with intense competition and soaring fuel prices, airlines have cut back on amenities, including meals. You don't want to face a long flight with nothing but a bag of pretzels. Instead, pack a picnic lunch for everyone in the family or pick up snacks at airport food courts. You'll find plenty of healthy options among all the food vendors stepping in to fill the need left by the airlines.
In addition, the Transportation Security Administration (TSA) recommends the following tips to help you make security checks go as smoothly as possible:
Travel light. Security is heightened during peak travel times, so packages are inspected more frequently. Keep gifts you are carrying in the cabin with you unwrapped for the security inspection, avoid the stress and extra costs by mailing gifts ahead of time to lighten your load. It's also important to inquire about baggage limits as they can vary according to airline, type of aircraft and destination. Some airlines charge an extra fee for heavy luggage. Be sure to tag all carry-on and checked baggage. For added safety, use only your work phone number and address. Passengers who get bumped have rights. In the event your flight is overbooked, the Department of Transportation (DOT) requires carriers to provide passengers with a written statement explaining their rights. These rights can include alternate travel arrangements and compensation if the new arrival time is more than one hour later than the originally scheduled time. Passengers should check the small print of their ticket voucher or with the desk agent to learn more Keep a constant watch of all belongings. Pickpockets love crowds. Travelers should always be mindful of their surroundings and keep a close watch on all their belongings, including tickets, watches and wallets. TSA Security Recommendations: Each adult traveler needs to keep available his/her airline boarding pass and government-issued photo ID until exiting the security checkpoint. Due to different airport configurations, at many airports you will be required to display these documents more than once. Place the following items in the bins at the start of the conveyor belt upon entering the security checkpoint area:
Be prepared for delays and long lines with plenty of reading material, your music player, crossword puzzles, etc. Bring games and toys for the kids, and if you have infants, bring formula and diapers which are not available in airports. Avoid pre-travel stress. Spending your precious days getting all the parts of your trip together can leave you depleted of the Holiday spirit. Use a CI Travel agent to make your travel planning stress free! Fly on Christmas Day or New Year's Day rather than the day before, when planes will be packed and fares more expensive. On the holiday itself, planes are relatively empty and better deals are often available. Just because you are not purchasing an airline ticket, it doesn't mean you don't need the help and advice of a professional travel agent. More and more travelers are taking advantage of long weekends by driving to visit families or nearby attractions. The result can be some very ugly traffic conditions. Below are some common-sense tips for traveling via car. Plan itineraries and arrange accommodations well in advance. Reservations for hotels, restaurants and rental cars get booked quickly during peak travel times. Your travel agent can help you get the lowest rate and make sure your rental car has room for your family, luggage and the inevitable souvenirs you will bring home. If possible, choose public transportation. Most cities extend subway and bus services and schedules during Holidays, so it can be your fastest and most convenient option. Your CI Travel agent can quickly and easily access information about transportation options offered at your destination. Get an early start to avoid Holiday gridlock.Traveling during early morning hours helps. The worst times to travel are after meals since travelers postpone leaving until after the dinner hour. Make sure all small children are properly restrained in child safety seats at all times. Child seats should be placed in the back seat and never in front of an airbag. If possible, get a qualified person to check whether your seat has been properly installed. In many areas local police and trained nurses will check it at no cost. Bring snacks, books and games to keep little ones occupied. Those who are traveling with pets should inquire about pet-friendly hotels along the way. Don't assume you will be able to find accommodations that welcome pets, especially during a peak travel weekend. Those traveling with pets are strongly encouraged to make hotel reservations ahead of time to avoid being stuck on the road with a serious lodging problem. Pet owners should also be reminded never to leave pets waiting in parked cars. Temperatures can soar quickly during the sizzling summer months. Your CI Travel agent can help you find pet-friendly hotels along your trip route and at your destination. If your travels will include a hotel stay, a good source of hotels that accept pets is petswelcome.com. If you have a particular hotel in mind, you may also check directly with them for restrictions or fees, etc. Motorists should check tire pressure before long drives. The slightest deficiency in air pressure significantly reduces your car’s gas mileage. On the flip side, too much air can result in a flat. Prohibited Items for Highway Travel TSA recommends you consult your transportation provider or operator for a prohibited items list, as it will vary from company to company. For example, items prohibited by, Greyhound, as listed in the Frequently Asked Questions (FAQs) section on their website, are identified as: "Prohibited items include acids, ammunition, animals, combustible liquids, compressed gases, explosives, firearms of all types, fireworks, flammable liquids, furniture, hazardous materials (poisons, radioactive materials, etc.), materials with a disagreeable odor, matches, merchandise for resale, protruding articles, or any unsecured articles including those in plastic or paper bags. Electronic equipment (television, stereos, etc.), film (flammable), and perishable items (food) may be sent using Greyhound PackageXpress with appropriate packing. Items such as money and prescription medication may not be checked as baggage and are to be carried in the customer's possession..." Additional Resources: Thinking of taking the family on a vacation? A little planning can help keep the kids occupied and safe, and keep you sane on your family trip. Take a moment to read our list to help make your trip more enjoyable for everyone. Remember to choose a location that is kid-friendly. Look for a place with lots of activities, a kid’s program and menus. Our vacation experts can recommend the best destination, cruise or resort for your family from an all-inclusive resort or cruise to a condominium stay to control extra expenses. When staying in a hotel, request connecting rather than adjoining rooms. Adjoining rooms are side by side, but may not have a door that connects the rooms to each other. Allow extra travel time. When traveling by car or on a long flight, be sure to bring your child's favorite toy or book and
a snack. Pack a "goodie bag" with a new book or small toys to distract a cranky child on a long flight.
Give children a brief description of where they are going and what to expect so they will feel more comfortable with their new surroundings. Allow 'down-time' for everyone during your trip. Try to maintain the child's sleep cycle. Don't plan activities too early or too late if your child doesn’t usually keep that schedule at home. Pack a one-day supply of clothing and necessities in a carry-on bag in case your luggage gets lost. Your Travel Agent can provide a suggested checklist. Keep the phone number of your CI Travel agent handy just in case an unexpected situation arises. At The Airport Speak to your children again about the screening process so that they will not be frightened or surprised. Remind them to not joke about threats such as bombs or explosives. Advise your children that their bags (backpack, dolls, etc.) will be put in the X-ray machine and will come out at the other end and be returned to them. Let your children know that a screener may ask to see Mom or Dad's shoes, but that these too will be returned after the inspection. You may want to consider asking for a private screening if you are traveling with more than one child. The Screening Process Screeners are specially trained and understand your concerns regarding
children. Your children will be approached gently and treated with respect. If your child becomes uncomfortable or upset, you
will be consulted about the best approach to resolving your child's concern.
ALERT! Babies should NEVER be left in an infant carrier while it goes through the X-ray machine. For information regarding what is permitted or prohibited from being in carry-on luggage, please refer to the permitted and prohibited items section of the TSA website. The walk-through metal detector. If something sets off the alarm as you are carrying a child through the metal detector the screener will conduct a secondary screening of both the adult and child.
Children with a disability. If your child has a disability, screeners may ask you what abilities your child has in order to determine the best method for screening (e.g. carry the child through the walk-through metal detector, hand-wand procedure). If your child has a disability, screeners will never attempt to remove the child from his or her equipment. This will only be done at the discretion of the accompanying adult.
For more information on traveling with your pet go to the Federal Aviation Administration’s official site.
Often, travel by trains and buses for a small pet in a carrier is free. Whenever possible it is wise to avoid crowded conditions, such as rush hour, as the crowds may make your pet nervous and the travel experience unnecessarily stressful for them. Traveling in the family car can be dangerous to your pet. A loose pet in a car may jump out an open door before you can grab them. Without proper restraint, an accident or a sudden stop can also send your pet flying through the vehicle or out a window. Specially designed harnesses for dogs act like seatbelts to help protect them in such an event and a hard-sided cat-carrier can be used to transport your cat safely if the carrier is secured to the back seat with a seatbelt. If your pet is one who does not travel well, consider speaking with your vet about tranquilizers to make the trip less traumatic, or, if your pet gets car sick, travel-sickness pills may be the answer. Your vet will be able to recommend the best aide and dosage for your pet. If possible, leave a window or two opened slightly to circulate fresh air through the vehicle. And, of course, NEVER leave animals in
the car for even a short time in warm climates or during the warmer months. Heatstroke can happen in just a few moments with
devastating results. |
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